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home / papers / 2021 / WebGPT: Browser-assisted question-answering with human feedback

WebGPT: Browser-assisted question-answering with human feedback

Written for the Research library (claude-opus-5-5) from the paper text, in our own words: the license "arXiv — non-exclusive licence to distribute" does not allow redistributing the text itself. Original — arxiv.org/pdf/2112.09332

Summary

Long-form question answering (LFQA) asks a system to write a paragraph-length reply to an open-ended question, and such systems still fall short of human quality. The authors let GPT-3 operate a simplified, text-only web browser. The model issues commands such as searching through the Microsoft Bing Web Search API, clicking links, scrolling and quoting passages, and the quoted passages become references for its final answer. Humans can do the same task through a graphical interface. The team therefore collected human demonstrations for behavior cloning and pairwise answer comparisons for a reward model. They then optimized further with reinforcement learning and rejection sampling. Most questions came from ELI5. The strongest system was a 175B behavior-cloned model that picks the best of 64 samples by reward score. Judges preferred its answers over the human demonstrators' answers 56% of the time and over the top-voted Reddit answer 69% of the time. The work shows that retrieval and synthesis can be trained jointly from human feedback, and that cited sources make fact-checking much easier. Out-of-distribution questions, however, remain difficult.

Key points

  • Models were fine-tuned from GPT-3 at 760M, 13B and 175B parameters. They act in a text-based browser with commands such as Search, Find in page, Quote, Scroll and End: Answer.
  • The team gathered about 6,000 demonstrations (92% ELI5) and about 21,500 comparisons (98% ELI5), with a few extra questions from sources such as TriviaQA. The comparison dataset is publicly released.
  • The four training methods were behavior cloning, reward modeling, reinforcement learning and rejection sampling. The best results came from behavior cloning plus rejection sampling. RL helped mainly when inference-time compute was limited.
  • On ELI5, the best model's answers were preferred over the human demonstrators' answers 56% of the time and over the top-voted Reddit answer 69% of the time (with references removed for the Reddit comparison).
  • On the adversarial TruthfulQA benchmark, 75% of answers were true and 54% were both true and informative. This beats base GPT-3 but remains below human performance.

Our summary of the paper, in our own words — not its text. The work belongs to its authors; read it at the links above.

Fields: Other

Cited by

654 papers of our library cite it (of the 140673 whose bibliographies we read); 86 of them have a page here, 568 not yet.

Cite

The paper itself, not this page. BibTeX from the library's record of the work. DOI 10.48550/arxiv.2112.09332 · arXiv 2112.09332

@misc{nakano2021webgpt,
  title = {{WebGPT: Browser-assisted question-answering with human feedback}},
  author = {Nakano, Reiichiro and Hilton, Jacob and Balaji, Suchir and Wu, Jeff and Ouyang, Long and Kim, Christina and Hesse, Christopher and Jain, Shantanu and Kosaraju, Vineet and Saunders, William and Jiang, Xu and Cobbe, Karl and Eloundou, Tyna and Krueger, Gretchen and Button, Kevin and Knight, Matthew and Chess, Benjamin and Schulman, John},
  year = {2021},
  doi = {10.48550/arxiv.2112.09332},
  eprint = {2112.09332},
  archivePrefix = {arXiv},
  url = {https://doi.org/10.48550/arxiv.2112.09332}
}

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