The Social Impact of Natural Language Processing
Written for the Research library (claude-opus-5-5) from the paper text. Original — aclanthology.org/P16-2096.pdf
Summary
This position paper argues that NLP needs a field-wide ethics discussion. NLP has moved from largely anonymous corpora such as newswire and novels to social media text written by living people, so its outputs can now affect individuals directly. Until then, institutional ethics review (IRB) was rarely triggered for NLP work. The authors, an NLP researcher and an ethicist, look beyond privacy, which they treat as a general data-science concern, to social justice. They introduce vocabulary from the ethics of technology and organize harms into several categories:
- Exclusion: demographic bias in the data.
- Overgeneralization: modeling errors that confirm biases.
- Topic under- and overexposure: a matter of research design.
- Dual use: beneficial tools repurposed for harm.
For each category they suggest mitigations, such as rebalancing data, abstaining from low-confidence predictions, and designing research carefully. They note that dual-use risks need collective action from the community rather than individual fixes. The paper matters because practitioners, rather than an alarmist public debate, are best placed to set ethical norms for language technology.
Key points
- A search of the ACL anthology for "ethic*" returned only three papers. One was a panel and another a book review, so only Couillault et al. (2014) actually addressed ethics.
- Drawing on work by Jørgensen et al. (2015) as well as Hovy and Søgaard (2015), the authors report that leading models perform worse for young people and ethnic minorities. Proposed fixes include:
- downsampling the over-represented group,
- using priors,
- using demographic statistics as supervision (Mohammady and Culotta, 2014).
- Against overgeneralization, they recommend dummy labels, error weighting, regularization and confidence thresholds. The guiding test is whether a wrong answer would be worse than giving no answer.
- In a 2013 Twitter sample, 11 of the 31 most frequent languages had no treebank. The authors also describe English as a typological outlier whose dominance in NLP reinforces itself.
- Figure 1 tracks ACL title keywords ("grammar" vs. "neural") from 2000 to 2015 to illustrate waves of topic overexposure. Dual-use examples include stylometry that could unmask dissidents and fake-review detection that could equally be used to generate fake reviews.
Cited by
- Demographic Dialectal Variation in Social Media: A Case Study of African-American English
- Language (Technology) is Power: A Critical Survey of ``Bias'' in NLP
- Sparks of Artificial General Intelligence: Early experiments with GPT-4
- CONAN - COunter NArratives through Nichesourcing: a Multilingual Dataset of Responses to Fight Online Hate Speech
- Evaluating Large Language Models: A Comprehensive Survey
- The Importance of Modeling Social Factors of Language: Theory and Practice
- Social Biases in NLP Models as Barriers for Persons with Disabilities
- Examining Gender and Race Bias in Two Hundred Sentiment Analysis Systems
- DADA: Dialect Adaptation via Dynamic Aggregation of Linguistic Rules
- Social Bias in Elicited Natural Language Inferences
- Gender Bias in Coreference Resolution
- Gender Bias in Machine Translation
- Release Strategies and the Social Impacts of Language Models
- Mitigating Gender Bias in Natural Language Processing: Literature Review
- Ethical and social risks of harm from Language Models
- VALUE: Understanding Dialect Disparity in NLU
- Multi-VALUE: A Framework for Cross-Dialectal English NLP
Cite
@inproceedings{hovy2016social,
title = {{The Social Impact of Natural Language Processing}},
author = {Hovy, Dirk and Spruit, Shannon L.},
booktitle = {Proceedings of the 54th Annual Meeting of the Association for Computational Linguistics (Volume 2: Short Papers)},
year = {2016},
doi = {10.18653/v1/p16-2096},
url = {https://doi.org/10.18653/v1/p16-2096}
}References
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