Detecting Hallucinations in Authentic LLM–Human Interactions
Summary
Most hallucination detection benchmarks use artificial data. Either an LLM is told outright to produce wrong answers, or queries are taken from existing datasets to imitate real usage. Neither setup shows how hallucinations actually appear when people talk to chatbots. The authors fill this gap with AuthenHallu, a benchmark built only from genuine conversations in LMSYS-Chat-1M.
They first filtered the logs to keep English, two-turn, safe, non-redacted, non-duplicated dialogues of suitable length. They then clustered the remaining conversations and sampled from each cluster in proportion to its size. Finally, they hand-labeled every query–response pair for whether it hallucinates and, if so, which type: conflict with the user input, with earlier context, or with world facts (taxonomy of Zhang et al., 2025).
Roughly a third of the responses contain hallucinations, mostly factual errors, and mathematical queries fail most often. Off-the-shelf LLMs used as detectors and categorizers show some promise but are not yet reliable for real-world use. The benchmark gives a more ecologically valid way to test detection methods.
Key points
- Size and structure: AuthenHallu has 400 authentic dialogues, each with two turns, for 800 annotated query–response pairs. The source is LMSYS-Chat-1M (conversations logged April–August 2023).
- Labels: each pair is marked Hallucination or No hallucination. Hallucinated pairs are further typed as Input-conflicting, Context-conflicting or Fact-conflicting.
- Annotation: three annotators labeled the same 200 dialogues, reaching Fleiss's Kappa = 0.591. One annotator then labeled the other 200.
- Statistics:
- 31.4% of pairs contain hallucinations.
- Fact-conflicting cases make up 62.5% of all hallucinations.
- The "Math & Number Problems" topic has the highest hallucination rate, 60.0%.
- Experiments and availability: vanilla LLMs were prompted for both detection and categorization, with single-pair and in-context (full dialogue) prompts. Results fall short of practical needs. Data and code are released at github.com/TAI-HAMBURG/AuthenHallu.
Cite
@inproceedings{ren2026detecting,
title = {{Detecting Hallucinations in Authentic LLM–Human Interactions}},
author = {Ren, Yujie and Gruhlke, Niklas and Lauscher, Anne},
booktitle = {Proceedings of the Fifteenth Language Resources and Evaluation Conference},
year = {2026},
doi = {10.63317/5pykihiz52tk},
url = {https://doi.org/10.63317/5pykihiz52tk}
}References
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