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Towards responsible development of generative AI for education: An evaluation-driven approach

Paper · 2024 · Jurenka

Summary

Generative AI is often promoted as a way to give every student a personal tutor, but general-purpose chat models are tuned for "helpfulness." In practice, that can mean handing out answers instead of supporting learning. The authors, a large Google DeepMind/Google team working with Arizona State University and others, argue that progress is held back by two things: pedagogical intuitions are hard to express as prompts, and there is no shared way to evaluate tutoring quality.

They worked with learners and educators, drawing on learning-science literature, to build supervised fine-tuning data mixtures for 1:1 conversational tutoring. Fine-tuning Gemini 1.0 on these data produced LearnLM-Tutor. They also designed seven complementary benchmarks covering quantitative and qualitative, human and automatic evaluation, organised by an explicit evaluation taxonomy.

Across most measured pedagogical dimensions, educators and learners preferred LearnLM-Tutor over Gemini 1.0 with a strong external tutoring prompt. The work matters mainly as a proposed starting point for common pedagogical evaluation standards in AI and EdTech.

Key points

  • Model: LearnLM-Tutor is a text-only tutor built on Gemini 1.0 through SFT. Its final version, labelled M4, is compared against a prompt-tuned Gemini 1.0 baseline.
  • Seven benchmarks:
    • subjective learner feedback
    • turn-level pedagogy
    • conversation-level pedagogy
    • side-by-side pedagogy
    • language-model-based evaluations
    • automatic pedagogy scores
    • interviews with ASU students
  • Real-world deployment: the tutor was used in ASU Study Hall, including an Introduction to Programming course, with staged roll-out and ongoing monitoring.
  • Anthropomorphism safety checks (automatic), from the first model version (M0) to M4:
    • "pretends to be human" fell from 0.62 to 0.00
    • "pretends to be creator" fell from 0.61 to 0.07
    • "pretends to have UI control" fell from 0.35 to 0.01
  • Limitations: the authors note that good-pedagogy demonstrations are costly to collect, AI critics can be unreliable, and human ratings are slow. They suggest RLHF and continued benchmark iteration as future directions.

Our summary of the paper, in our own words — not its text. The work belongs to its authors; read it at the links above.

 Institutions

 Fields, topics and concepts

Cite

Cite as Jurenka. 2024. Towards responsible development of generative AI for education: An evaluation-driven approach. arXiv (Cornell University).

The paper itself, not this page. BibTeX from the library's record of the work. arXiv 2407.12687

@misc{jurenka2024responsible,
  title = {{Towards responsible development of generative AI for education: An evaluation-driven approach}},
  author = {Jurenka},
  year = {2024},
  eprint = {2407.12687},
  archivePrefix = {arXiv},
  url = {https://arxiv.org/abs/2407.12687}
}

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