Evaluating the Capabilities of Large Language Models for Multi-label Emotion Understanding
Paper · 2025 · Tadesse Destaw Belay, Israel Abebe Azime, Abinew Ali Ayele et al.
Summary
LLM evaluation has paid little attention to multi-label emotion detection, where one text can carry several emotions at once, and even less to languages other than English. The authors address this with EthioEmo, a newly built benchmark spanning four languages, namely Tigrinya (tir), Amharic (amh), Somali (som) and Afan Oromo (orm), with annotations covering Ekman's six basic emotions as well as a neutral category. They gathered texts from X/Twitter, Facebook, YouTube comments and BBC news headlines, then filtered them with emotion lexicons. Native speakers annotated each text, with at least three annotators per item. Using EthioEmo and the English SemEval 2018 Task 1 data, they compare three approaches: fine-tuned encoder-only models, encoder-decoder models, and decoder-only LLMs prompted in zero- and few-shot settings. They also test prompt variants and English-translated test sets. Fine-tuned Afri-centric encoders whose pre-training included the target languages beat the prompted LLMs. Among generative models, the open Cohere-aya-101 ranked just behind the commercial GPT-4o-mini. The task is still far from solved even for English, and low-resource languages trail considerably. The released data, lexicons and guidelines offer a baseline for culturally grounded emotion research.
Key points
- The emotion lexicons combine three sources: NRC EmoLex translated via Google Translate and checked by native speakers, nearest neighbours from Word2Vec/FastText embeddings, and manually added keywords. The final lists have 293 (amh), 275 (orm), 283 (som) and 280 (tir) query terms.
- Texts sampled for annotation number about 6,000 (amh), 5,800 (orm), 5,800 (som) and 6,200 (tir). Each language includes 500 BBC headlines, with the rest drawn from X, Facebook and YouTube.
- Annotation used a customized POTATO tool, and a label counted as gold when at least two annotators agreed. Agreement was measured with the multi-label agreement (MLA) method of Li et al. (2023).
- AfroXLMR-76L was the strongest encoder-only model. Overall, fine-tuning smaller encoders still beats few-shot prompting of LLMs.
- Common errors fall into four groups:
- predicting a single label when several apply, or the reverse;
- relying on emotion keywords or emojis rather than overall context;
- producing no label at all, mainly with encoder-decoder models;
- over-predicting labels, as with GPT-4o-mini.
Institutions
Fields, topics and concepts
📚 Shelves 6The field of science this work belongs to (OpenAlex fields).Computer Science · 16,667 worksArtificial Intelligence · 16,194 worksArts and Humanities · 16,039 worksLanguage and Linguistics · 15,891 worksPsychology · 1,552 worksExperimental and Cognitive Psychology · 870 works
🧭 Topics 3Research subjects and languages the work is about.Language models & pretraining · 3,320 worksSentiment & emotion · 972 worksEvaluation & benchmarks · 1,220 works
Cite
Cite as Tadesse Destaw Belay, Israel Abebe Azime, Abinew Ali Ayele, Grigori Sidorov, Dietrich Klakow, Philip Slusallek, Olga Kolesnikova and Seid Muhie Yimam. 2025. Evaluating the Capabilities of Large Language Models for Multi-label Emotion Understanding. Proceedings of the 31st International Conference on Computational Linguistics.
@inproceedings{belay2025evaluating,
title = {{Evaluating the Capabilities of Large Language Models for Multi-label Emotion Understanding}},
author = {Tadesse Destaw Belay, Israel Abebe Azime, Abinew Ali Ayele, Grigori Sidorov, Dietrich Klakow, Philip Slusallek, Olga Kolesnikova and Seid Muhie Yimam},
booktitle = {Proceedings of the 31st International Conference on Computational Linguistics},
year = {2025},
url = {https://aclanthology.org/2025.coling-main.237/}
}References
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