Simulating Crisis Cognition: A Computational Framework for Hypothesis Generation in Crisis Communication
Paper · 2026 · Changsen Yuan, Yanghao Zhou, Chong Feng et al.
Summary
Testing crisis messages on people during real disasters is ethically impossible. The authors propose CRISIS COGNITION, which uses LLM agents as an in-silico laboratory for generating hypotheses about crisis communication strategies. They frame the interaction as a generative Structural Causal Model. The experimenter sets the agent persona and the environment directly and randomizes only the message, so the causal effect is identifiable by construction.
Agents get personalities from the PsychoAgent dataset and are synchronized with telemetry (wind speed, pressure) from historical hurricane peaks. They reason through a two-stage chain of thought (risk appraisal, then response). The resulting COPE-CF benchmark holds matched counterfactual trajectories. Effects are estimated within strata of high and low Neuroticism.
The main finding is that the order of support matters. Giving emotional reassurance first and factual instructions second greatly increases survival-oriented actions, especially for high-Neuroticism agents. Delivering both at once calms agents but leaves them passive. The authors present these results as simulation-derived hypotheses to guide later human studies, not as policy.
Key points
- The simulation uses 1,813 agents built on DeepSeek-V3 and Llama-3.1-70B. A blinded GPT-4o judge rates anxiety on a 1–10 scale; it matched human annotations at r = 0.82. Inferred Neuroticism correlates with ground truth at r = 0.76.
- Action is measured as Valid Action Density: a count of survival verbs mapped to the FEMA taxonomy, excluding negated verbs. Cognitive Bandwidth divides the number of chain-of-thought tokens spent on planning by the number spent on appraising the threat.
- "Sedative Effect" (Llama-3.1-70B):
- The simultaneous strategy gives anxiety 3.30 but action only 0.18.
- The sequential strategy gives anxiety 3.68 and action 5.74.
- The RAG baseline gives anxiety 6.43 and action 0.69.
- Gains by personality stratum: Sequential Unlock raised action density by about 412% over RAG in the top-25% Neuroticism group, versus roughly 85% in the bottom-25% group.
- Ablation against a "Rational CoT" baseline (N = 1,500): that baseline lowered anxiety but not action (2.19). The proposed method reached 3.50 (p < 0.001). DeepSeek-V3 showed a different pattern, "functional alertness," where both anxiety and action increased.
Institutions
Fields, topics and concepts
📚 Shelves 5The field of science this work belongs to (OpenAlex fields).Computer Science · 18,614 worksArtificial Intelligence · 17,965 worksSocial Sciences · 1,954 worksSafety Research · 626 worksCommunication · 104 works
Cite
Cite as Changsen Yuan, Yanghao Zhou, Chong Feng and Ge Shi. 2026. Simulating Crisis Cognition: A Computational Framework for Hypothesis Generation in Crisis Communication. Findings of the Association for Computational Linguistics: ACL 2026.
@inproceedings{yuan2026simulating,
title = {{Simulating Crisis Cognition: A Computational Framework for Hypothesis Generation in Crisis Communication}},
author = {Changsen Yuan, Yanghao Zhou, Chong Feng and Ge Shi},
booktitle = {Findings of the Association for Computational Linguistics: ACL 2026},
year = {2026},
doi = {10.18653/v1/2026.findings-acl.692},
url = {https://doi.org/10.18653/v1/2026.findings-acl.692}
}References
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