Disagreement-Driven Joint Refinement of Retrieval and Decision Rules for Imbalanced Counseling Risk Classification
Paper · 2026 · Zhihao Shao, Ryo Sekizaki, Shengzhou Yi et al.
Summary
The paper addresses automatic triage of online counseling records by suicide-risk acuity. This binary task is hard because high-risk cases are rare (about 7% versus 93% low-risk), and LLM predictions on such data tend to be unstable and systematically biased. As a solution, the authors introduce Disagreement-Driven Joint Refinement (DDJR), a framework that refines its behavior over repeated rounds at inference time while leaving model weights untouched. Each labeled training dialogue is classified twice, once zero-shot and once with retrieval-augmented in-context learning (RA-ICL). The two correctness outcomes sort instances into three types:
- Consistently-Correct (CC): both settings are right.
- Contrastive Rationalization (CR): exactly one setting is right, so the correct and incorrect rationales are kept.
- Failure-Diagnostic (FD): both settings fail, so an error diagnosis is generated.
These typed signals drive two updates in each round. The exemplar pool is revised, and an executable rule set is refined with curriculum-based rule construction. At test time, type-weighted retrieval favors CR and FD exemplars. On 6,481 real counseling records, DDJR beat existing methods, reaching 0.915 accuracy and 0.583 MCC. This points to steadier, more interpretable support for prioritizing urgent cases for human review.
Key points
- The dataset contains 6,481 real-world counseling records with a 93% low-risk / 7% high-risk split. The rules were originally produced in Japanese, which suggests Japanese-language data.
- DDJR achieves accuracy 0.915 and Matthews Correlation Coefficient (MCC) 0.583, outperforming existing methods.
- The exemplar pool keeps a fixed size. Each new CR or FD sample displaces one CC sample, and retrieval uses top-k with k = 64.
- The learned rules separate concrete risk signals (methods, attempts, overdose, planning, suicide notes) from ambivalent or passing death wishes. They also include explicit rules for preventing false positives and false negatives.
- Cost:
- Every method makes one LLM call per test case.
- Prompt sizes are about 1,000 characters for zero-shot, about 25,000 for RA-ICL, and just over 50,000 for DDJR.
- Estimated input cost per case is $0.06–$0.09 for DDJR.
- DDJR also requires a one-time offline refinement cost of about $318.
Institutions
Fields, topics and concepts
📚 Shelves 6The field of science this work belongs to (OpenAlex fields).Computer Science · 16,667 worksArtificial Intelligence · 16,194 worksArts and Humanities · 16,039 worksLanguage and Linguistics · 15,891 worksPsychology · 1,552 worksSocial Psychology · 306 works
🧭 Topics 1Research subjects and languages the work is about.Information retrieval & search · 473 works
Cite
Cite as Zhihao Shao, Ryo Sekizaki, Shengzhou Yi and Toshihiko Yamasaki. 2026. Disagreement-Driven Joint Refinement of Retrieval and Decision Rules for Imbalanced Counseling Risk Classification. Proceedings of the 8th Workshop on Clinical Natural Language Processing (Clinical NLP) @ LREC 2026.
@inproceedings{shao2026disagreement,
title = {{Disagreement-Driven Joint Refinement of Retrieval and Decision Rules for Imbalanced Counseling Risk Classification}},
author = {Zhihao Shao, Ryo Sekizaki, Shengzhou Yi and Toshihiko Yamasaki},
booktitle = {Proceedings of the 8th Workshop on Clinical Natural Language Processing (Clinical NLP) @ LREC 2026},
year = {2026},
doi = {10.63317/2f8zttankw7p},
url = {https://doi.org/10.63317/2f8zttankw7p}
}References
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