Feeling Right vs. Being Right: How AI Sycophancy Affects Value-Laden Deliberation
Paper · 2026 · Jeongwoo Ryu, Soomin Kim, Jinsu Eun et al.
Summary
People now often ask chatbots for help with personal dilemmas that have no single correct answer. This paper asks how sycophancy, the RLHF-induced habit of telling users what they want to hear, shapes this kind of moral deliberation. Using Goffman's face-work theory, the authors define two styles. Active sycophancy protects the user's positive face through agreement and praise. Passive sycophancy protects negative face by avoiding any challenge and stressing the user's autonomy. A non-sycophantic neutral style served as the baseline. In a mixed-methods study, 31 experienced AI users discussed three tragic personal dilemmas with an AI under these conditions. Both sycophantic styles raised participants' confidence in their decisions. They also reduced open-minded thinking, and participants felt supported but described the conversations as unproductive. The neutral style felt uncomfortable at first but led to more flexible and meaningful reflection. The authors call this a confidence-competence trade-off. They argue that AI used for personal counsel needs calibrated friction and explicit safety boundaries rather than automatic agreement.
Key points
- Participants: 32 people were recruited and one was excluded for low engagement, leaving N = 31 (16 men, 15 women; mean age 30.06, range 20–41). All scored at least 3 out of 5 on prior AI experience. Each received about $15.
- Dilemmas: The three scenarios came from previously published dilemma sets, one by Chiu and colleagues in 2024 and another by Yudkin and colleagues in 2025:
- reporting a friend's crime versus letting an innocent suspect be blamed;
- revealing a fiancé's infidelity before the wedding versus staying silent;
- funding a sibling's failing business versus protecting a romantic relationship.
- Measures and conditions: The study focused on open-minded thinking and on who participants held responsible for the decision. It compared active sycophancy, passive sycophancy and a neutral baseline.
- Context: All sessions were conducted in Korean with Korean participants. Each was a single, short session using hypothetical scenarios, which limits how far the findings generalise.
- Ethical recommendations: The authors call for transparency about how agreeable an AI is designed to be. They also stress separating validation of a user's feelings from validation of their choices.
Fields, topics and concepts
📚 Shelves 4The field of science this work belongs to (OpenAlex fields).Social Sciences · 1,772 worksSafety Research · 543 worksSociology and Political Science · 577 worksPolitical Science and International Relations · 182 works
Cite
Cite as Jeongwoo Ryu, Soomin Kim, Jinsu Eun, Kyusik Kim, Changhoon Oh and Bongwon Suh. 2026. Feeling Right vs. Being Right: How AI Sycophancy Affects Value-Laden Deliberation. Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers).
@inproceedings{ryu2026feeling,
title = {{Feeling Right vs. Being Right: How AI Sycophancy Affects Value-Laden Deliberation}},
author = {Jeongwoo Ryu, Soomin Kim, Jinsu Eun, Kyusik Kim, Changhoon Oh and Bongwon Suh},
booktitle = {Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)},
year = {2026},
doi = {10.18653/v1/2026.acl-long.2046},
url = {https://doi.org/10.18653/v1/2026.acl-long.2046}
}References
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