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Iulian Vlad Serban

Iulian Vlad Serban works on open-domain dialogue systems, with papers here spanning 2015–2019. The work keeps returning to three questions: how conversational agents can learn directly from large collections of human exchanges, how their replies can be made less generic, and how anyone can tell whether a reply is good. The methods are mostly hierarchical recurrent neural networks and latent-variable generative models, applied to large scraped or crowdsourced corpora and checked against human ratings gathered on Mechanical Turk.

Among the most cited papers is Building End-To-End Dialogue Systems Using Generative Hierarchical Neural Network Models (2015). It recasts conversation as generative modelling by adapting the hierarchical recurrent encoder-decoder (HRED), originally built for query suggestion. In this setup one network reads each utterance, a second tracks the dialogue across turns, and a decoder writes the next reply. The paper also released the MovieTriples dataset. The Ubuntu Dialogue Corpus (2015) tackled the shortage of public conversational data by extracting multi-turn exchanges from Ubuntu support channels on IRC, separating interleaved threads with a heuristic. A Hierarchical Latent Variable Encoder-Decoder Model for Generating Dialogues (2016) introduced VHRED. This model extends HRED with a Gaussian latent variable, drawn once per utterance and trained through a variational bound, so that replies stay tied to the wider conversation.

The later papers turn toward evaluation. Towards an Automatic Turing Test (2017) frames the scoring of responses as a learning problem. Its model, ADEM, is trained on human appropriateness judgments of Twitter replies and compares context, reference and candidate to predict a human-like score, rather than counting shared words as BLEU does. ConvAI2 (2019) describes a NeurIPS 2018 competition built on Persona-Chat. It offered chit-chat research a shared benchmark that paired automatic metrics with human judging.

Serban's papers here were written at the Université de Montréal (2015–2020), with some later bylines also at Mila - Quebec Artificial Intelligence Institute. Frequent co-authors include Joelle Pineau, Ryan Lowe and Yoshua Bengio, along with Aaron Courville and Alessandro Sordoni. All of the work belongs to the topic of dialogue systems.

Iulian Vlad Serban has 6 papers in our library, in 2015–2019, most of them on Dialogue systems, Evaluation & benchmarks; often with Joelle Pineau, Ryan Lowe, Yoshua Bengio.

6 papers in our library · 2015–2019

OpenAlex · h-index 26 · 47 works · 8,963 citations OpenAlex, 2026-10-14

📄 6 works in our library · 🔗 1,816 citations in our library · 1 more in our library without a page yet · ⭐ Paper Star rank #842

The profile is the library's match of the name; two people with one name are not always told apart.

Elsewhere: Google Scholar · Semantic Scholar · dblp · ACL Anthology

 Affiliations

From the bylines of their papers (OpenAlex, 2026-10-14), ORCID and Wikidata; institutions on papers are matched by machine. 2 more institutions on single bylines are not listed.

 Topics

 Dialogue systems (6) Evaluation & benchmarks (1)

 Works by year

2010s

 Papers

The most cited first (OpenAlex and our library).

  1. The Second Conversational Intelligence Challenge (ConvAI2) (2019 · 525 citations)
    ConvAI2 was a NeurIPS 2018 competition designed to give open-domain chit-chat research a common benchmark and evaluation protocol, which the field had lacked.
  2. Building End-To-End Dialogue Systems Using Generative Hierarchical Neural Network Models (2015 · 524 citations)
    Open-domain chatbots of this era either retrieved existing responses or relied on hand-built state and action representations, which made them expensive to build and tied to narrow domains.
  3. A Hierarchical Latent Variable Encoder-Decoder Model for Generating Dialogues (2016 · 518 citations)
    Standard RNN-based dialogue generators, including RNNLM and HRED, introduce randomness only when each output token is sampled.
  4. How NOT To Evaluate Your Dialogue System: An Empirical Study of Unsupervised Evaluation Metrics for Dialogue Response Generation (2016 · 500 citations)
    The paper examines whether automatic metrics can be trusted when evaluating unsupervised dialogue models, that is, chatbots that generate a response based solely on the conversation context.
  5. Towards an Automatic Turing Test: Learning to Evaluate Dialogue Responses (2017 · 486 citations)
    Open-domain chatbots are still commonly scored with word-overlap metrics such as BLEU, which often disagree with human ratings.
  6. The Ubuntu Dialogue Corpus: A Large Dataset for Research in Unstructured Multi-Turn Dialogue Systems (2015 · 474 citations)
    Neural dialogue systems have advanced more slowly than vision or speech systems. The authors attribute this mainly to the lack of large public conversational datasets. Slot-filling corpora such as DSTC are small, and Twitter/Weibo collections are mostly unreleased and dominated by very short exchanges. To address…

Also in our library

1 more work of theirs is in our library without a page here yet; it will appear as we publish them.

 Co-authors here

12 of 15 co-authors with a page, the most papers together first.

 Cited by

Papers of our library cite their works 1,816 times (of the 140,884 papers whose bibliographies we read); 103 citing papers with a page here →.

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