Accents in Speech Recognition through the Lens of a World Englishes Evaluation Set
Paper · 2023 · Miguel Del Río, Corey Miller, Ján Profant et al.
Summary
Speech recognizers are less accurate on accented English, and the field lacks a shared benchmark for comparing fixes. The authors, mostly from Rev.com, first review how accent labels are usually assigned: self-description, expert annotation, geographic inference and automatic labeling. They argue that existing accent sets such as Common Voice, the Artie Bias dataset and Casual Conversations are often read speech, single-speaker or unevenly distributed. In response they release Earnings-22, a free corpus of English earnings calls from companies around the world, grouped into seven regional accent clusters. The recordings are spontaneous, involve several speakers and come from a domain where customers really order transcripts. Comparing commercial ASR systems on this corpus shows that word error rate varies with the speakers' region. The authors then test two remedies. Custom vocabulary (user-supplied term lists) helps across varieties. A multilingual English–Spanish ("Spanglish") model helps mainly where the accent is shaped by the speakers' native language. The work matters because it gives a realistic, reusable yardstick for accent bias.
Key points
- Earnings-22 contains 125 files and about 119 hours of earnings-call audio, covering 7 regional accent groupings, and is publicly available.
- In 20,000 hours of Rev.com audio, more than 90% of 3-minute segments had multiple speakers. The authors use this to argue that single-speaker test sets are unrealistic.
- Common Voice self-reported accents are messy: Reid & Williams normalized 14,822 distinct English accent entries down to 164.
- For "Colombia" in the Spanish/Portuguese partition, F1 rose from 0.64 (English model) to 0.78 (English model + CV or Spanglish model alone) and 0.81 (Spanglish model + CV).
- For "EBITDA", the English model reached F1 0.82 on the inner-circle partition but only 0.35 on the Spanish/Portuguese partition. Custom vocabulary raised these to 0.90 and 0.47. The Spanglish model did not beat the English one on the accented partition.
Interesting ideas
- I1. Build the benchmark to match real use (spontaneous, multi-speaker, in-domain) rather than convenient read speech, so that scores predict field performance.
- I2. Pair the item that should benefit (the Spanish-origin "Colombia") with a control item expected not to benefit (the acronym "EBITDA"), so a gain can be attributed to the mechanism rather than to general improvement.
- I3. Score a single confusable pair (Colombia vs. Columbia) with false positives and correct accepts, instead of relying only on corpus-wide error rates, which hide targeted failures.
- I4. Let users inject a short domain term list at inference time; this boosts rare names and jargon without retraining.
- I5. Split results by language variety, using labels that come cheaply from metadata such as company headquarters, while remembering that location does not guarantee how someone speaks.
For Mova
How these ideas could serve Mova, our small open language model — its files, stages and tests:
- I1 (answer): Test readers on texts written like the material users actually bring, not only on clean school-style passages, so that reported accuracy carries over.
- I2 (learn): When a new rule or teacher tier is credited with a gain, also measure a matched control set where it should not help, as a built-in negative control.
- I3 (world): Track entity-resolution confusions for specific near-identical names (country vs. university) as their own small probes in the knowledge graph.
- I4 (tokens): Accept a per-document lexicon of names and terms, so the tokenizer and tagger treat unknown proper nouns and acronyms correctly instead of guessing.
- I5 (tree): Report parser scores separately for different World Englishes text sources, so a single average does not hide weak spots in non-inner-circle varieties.
Institutions
Fields, topics and concepts
📚 Shelves 7The field of science this work belongs to (OpenAlex fields).Computer Science · 16,667 worksArtificial Intelligence · 16,194 worksArts and Humanities · 16,039 worksLanguage and Linguistics · 15,891 worksPsychology · 1,552 worksExperimental and Cognitive Psychology · 870 worksSignal Processing · 452 works
🧭 Topics 3Research subjects and languages the work is about.English · 2,263 worksEvaluation & benchmarks · 1,220 worksSpeech & spoken language · 480 works
Cite
Cite as Miguel Del Río, Corey Miller, Ján Profant, Jennifer Drexler-Fox, Quinn Mcnamara, Nishchal Bhandari, Natalie Delworth, Ilya Pirkin, Migüel Jetté, Shipra Chandra, Peter Ha and Ryan Westerman. 2023. Accents in Speech Recognition through the Lens of a World Englishes Evaluation Set. Research in Language 21.
@inproceedings{rio2023accents,
title = {{Accents in Speech Recognition through the Lens of a World Englishes Evaluation Set}},
author = {Miguel {Del Río}, Corey Miller, Ján Profant, Jennifer Drexler-Fox, Quinn Mcnamara, Nishchal Bhandari, Natalie Delworth, Ilya Pirkin, Migüel Jetté, Shipra Chandra, Peter Ha and Ryan Westerman},
booktitle = {Research in Language 21},
year = {2023},
doi = {10.18778/1731-7533.21.3.02},
url = {https://doi.org/10.18778/1731-7533.21.3.02}
}References
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