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FactBench: A Dynamic Benchmark for In-the-Wild Language Model Factuality Evaluation

Paper · 2025 · Farima Fatahi Bayat, Lechen Zhang, Sheza Munir et al.

Summary

Existing long-form factuality benchmarks are fixed snapshots, which exposes them to data contamination. They also cover narrow scenarios, such as biographies or LM-written questions, rather than what real users ask. The authors address this by mining in-the-wild prompts from LMSYS-Chat-1M. They cluster the prompts with BERTopic into 382 tasks and keep only prompts judged verifiable and useful. To evaluate responses, they built VERIFY, a pipeline that does the following:

  • splits an answer into decontextualized content units
  • keeps only the units that can be checked
  • searches the Web for evidence
  • labels each checked unit Supported, Unsupported, or Undecidable

A hallucination score that penalizes both wrong and unverifiable units ranks the prompts. The prompts that most often trigger errors form FactBench: 1,000 prompts over 150 topics, split into Easy, Moderate and Hard tiers. The benchmark is meant to be refreshed periodically. VERIFY agrees with human judgments more closely than competing evaluators. Benchmarking several proprietary and open-weight LMs shows that accuracy falls as prompt difficulty rises and that larger models are not automatically more factual. This makes FactBench a contamination-resistant, realistic testbed for hallucination research.

Key points

  • Data pipeline: Cleaning left 294,333 distinct prompts. HDBSCAN set aside 48.5% of them as niche outliers. The final FactBench contains 1K prompts across 150 topics in three difficulty tiers.
  • Agreement with humans: VERIFY's Pearson correlation with human labels reaches 0.97 on units that are factual and 0.73 on units that are not. On average, it gains 15.7% balanced accuracy over baseline methods.
  • Human annotations released: Two annotators each judged 4,467 content units. In a separate check of 570 Undecidable units, 57% turned out to be factual, which led the authors to set the score weight α = 0.5.
  • Model scale: Llama3.1-405B-Instruct performs about the same as, or worse than, Llama3.1-70B-Instruct.
  • Refusals: Gemini1.5-Pro refuses almost 10% of Hard prompts, and roughly a quarter of its refusals are unjustified. Most of these unjustified refusals stem from misinformation worries, while others come from inflated ethical or legal risk.

Our summary of the paper, in our own words — not its text. The work belongs to its authors; read it at the links above.

 Institutions

 Fields, topics and concepts

Cite

Cite as Farima Fatahi Bayat, Lechen Zhang, Sheza Munir and Lu Wang. 2025. FactBench: A Dynamic Benchmark for In-the-Wild Language Model Factuality Evaluation. Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers).

The paper itself, not this page. BibTeX from the library's record of the work. DOI 10.18653/v1/2025.acl-long.1587

@inproceedings{bayat2025factbench,
  title = {{FactBench: A Dynamic Benchmark for In-the-Wild Language Model Factuality Evaluation}},
  author = {Farima Fatahi Bayat, Lechen Zhang, Sheza Munir and Lu Wang},
  booktitle = {Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)},
  year = {2025},
  doi = {10.18653/v1/2025.acl-long.1587},
  url = {https://doi.org/10.18653/v1/2025.acl-long.1587}
}

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